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All Chicago Privacy Policy and Terms of Use

1. Scope and General Statement

  1.  Overview. Thank you for reviewing our Privacy Policy and Terms of Use. All Chicago Making Homelessness History (“All Chicago”) maintains this website to provide information about our work and to enable people to interact with us online. We understand that visitorsto the website may be concerned about the information they provide to us, and how we manage that information. All Chicago respects the privacy of our online visitors. Any personally identifiable information you provide as a visitor to the website is voluntary, and you are not required to register in order to view the website or utilize many of its features. However, as a visitor, you will have the option to provide personal information at various points of interaction, and we will collect non-identifiable analytical information generated in connection with the use of the website by you and other visitors. This Privacy Policy and Terms of Use explains how we collect, maintain, store, and use the personal information and non-identifiable analytical information of website visitors.

  2. Applicability. By accessing and using the website, you acknowledge and agree to our Privacy Policy and Terms of Use.

2. Types of Information Collected

  1. Personal Information. Personal information collected by All Chicago may include your name, phone number, mailing address, e-mail address, and payment information, such as credit card number and expiration date.

  2. Analytical Information. All Chicago collects aggregate analytical information using IP addresses and computer settings in order to analyze how visitors are using the website. This information does not identify individual visitors.

3. How Information Is Collected

  1. General. All Chicago collects personal and analytical information at various points of interaction with visitors to the website. Specifically, personal information is collected when visitors request a subscription to our e-newsletter, register to attend an event, or make a monetary donation. Information is also collected when a visitor electronically messages the website administrator for assistance and provides personal details.

  2. Share Your Story. Information voluntarily provided by visitors to the website may be used by All Chicago to highlight benefits that All Chicago provides and to share inspiring stories of how All Chicago has helped those in need.

  3. All Chicago’s E-Newsletter and Mailing List. You have a choice in determining the types of content you will receive from All Chicago. All Chicago provides a general e-newsletter to visitors who opt-in to the mailing list using the link here. In addition to the general e-newsletter, visitors and donors may opt-in to mailing lists to receive other communications from All Chicago, including but not limited to information about All Chicago events and fundraising programs, advocacy, and the Chicago Continuum of Care. Donors are automatically subscribed to receive All Chicago’s general e-newsletter and fundraising communications. You may opt-out of any of these e-newsletters and other communications by using the unsubscribe links located at the bottom of each e-mail once you have been subscribed. If you do not wish to be added to the mailing list for our e-newsletters and other communications, you may opt-out by contacting us using the contact information listed in Section 6.

  4. Tribute Information. When a donor makes a tributary donation to honor an individual, the honoree’s information will be used for purposes of the acknowledgment and the donor’s information will be added to our mailing list. When a donor makes a donation in memory of an individual, an acknowledgment will be sent to whomever the donor requests and the donor’s information will be added to our mailing list.

  5. Google Analytics. All Chicago uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer, to analyze your use of the website. The information generated by the cookie about your use of the website (including your shortened IP address) is transmitted to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to the website and internet use. Google may also transfer this information to third parties if required by law, or in situations where third parties process this data on behalf of Google. Google will also store this information. Google’s privacy policy is available here. For more information about Google Analytics, or to opt out of Google Analytics, please go to the Google Analytics Opt Out Settings page.

  6. COPPA Disclosure. We do not knowingly collect personally identifiable information from children age thirteen (13) or younger. If we learn that we have collected any personal information from a child without verification of parental consent, we will delete that information from our database as quickly as possible.

  7. Security Measures.

    1. All Chicago uses secure sockets layer (SSL) 128-bit encryption provided by Blackbaud Merchant Services (Blackbaud) to protect transmission of the information you submit to us when you use our secure online forms.

    2. Credit card data is protected by Blackbaud’s encryption software, and the https:// industry standard security protocol is used to communicate with your browser. This technology makes online credit card transactions extremely secure. However, if you are uncomfortable with donating online, you may donate by calling (312) 379-0301 ext. 27.

4. How Information Is Used

  1. Third-Party Sharing. All Chicago occasionally hires third parties to provide certain administrative services including but not limited to credit card processing, preparing address labels, database management, e-mail storage, and mailing services. In connection with these services, All Chicago may need to share personal information with third-party service providers, including but not limited to the following: The Chicago Continuum of Care, Constant Contact, and Raiser’s Edge.

  2. Use of Information by All Chicago. All Chicago uses your personal information to:

    1. send you e-mail and postal mail communications about All Chicago news, events, or program updates;

    2. process your online donation, event registration, or ticket purchase;

    3. transmit your information request to the appropriate All Chicago staff member;

    4. credit you with the appropriate donation or note your interest in volunteering;

    5. share your inspiring experiences with All Chicago in the “Share Your Story” portion of the website, as described in Section 3(b);

    6. analyze website traffic in accordance with All Chicago’s use of the Google Analytics platform, as described in Section 3(d); and

    7. comply with courts or other legal authorities. All Chicago will disclose personal information to the extent required by the request of the legal authority. Additionally, if we have reason to believe that there has been an inappropriate interference with or use of the All Chicago website, or if we have reason to believe that one of the website visitors may have been injured or harmed some other party, we may disclose personal information as appropriate under the circumstances.

  3. Disclosure of Personal Information. Please note that you are under no obligation to disclose any personal information. If you are not comfortable with All Chicago’s uses of information or our policies, you may always decide to opt out by contacting All Chicago using the contact information in Section 6. Alternatively, you may decide not to use the website services and/or features that require you to provide personal information.

  4. Information Storage, Retention, and Disposal. As a policy, All Chicago aims to capture and retain the minimum amount of information necessary. Electronic files are securely retained using a combination of server-based and cloud-based data storage, for an indefinite period of time. At the time All Chicago deletes an electronic file, it attempts to delete all copies of the document from its electronic files. When information is disposed, it is deleted from the electronic files.   

5. Links to Other Sites

  1. Disclaimer. The website contains numerous links to websites developed by third-party companies, organizations, the government, and individuals. By using the website, you acknowledge and agree that other sites’ privacy policies may differ from ours and that All Chicago has no influence over third-party privacy policies. All Chicago disclaims all responsibility for the content of any other website to which we directly link.

  2. Updates. All Chicago periodically reviews and updates this Privacy Policy and Terms of Use. If we decide to change our Privacy Policy and Terms of Use, we will post those changes to the website so that our visitors are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We may also, in our sole discretion, notify you of such changes via our e-newsletter or e-mail to your e-mail address that we have in our records. These policies were last updated on 07/25/2017.

​6. Contact Information. If you have questions or comments regarding this Privacy Policy and Terms of Use, need to correct or amend your personal information maintained in the mailing list, or would like to request to opt in or out of a service provided by All Chicago, we encourage you to contact us via:

E-mail: info@allchicago.org

Phone: (312) 379-0301

Mail:
All Chicago 651 W. Washington Blvd, Suite 504
Chicago, IL 60661

7. Terms of Use

  1. Materials and Technology. All Chicago owns the materials and technology, or has the right to use the materials and technology, included on the website. No one outside All Chicago may use any of the material or technology for any purpose, including but not limited to personal financial gain or other inappropriate activity. Remember, if you choose not to accept these terms and conditions, you are free to “click” away from the website. It is improper, and may be a violation of law, for you to post or download and distribute any material that you do not own or for which you do not have permission to use. Use of the All Chicago materials or technology for illegal, inappropriate, or obscene purposes (or in support of such activities) is strictly prohibited.

  2. Responsibility for Activities. You are entirely responsible for all of your activities on the website. PLEASE BE AWARE: All Chicago reserves the right to terminate your ability to interact with the website in the event we, in our sole discretion, determine that you have engaged in a prohibited activity. Listed below are some, but not all, of the prohibited activities that may result in termination:

    1. Posting, transmitting, or facilitating in the promotion of illegal content through the website.

    2. Use of the website to harass, threaten, or embarrass another person or entity.

    3. Transmitting or facilitating distribution of content that is untrue, threatening, harassing, abusive, racially or ethnically offensive, vulgar, sexually explicit, obscene, defamatory, or objectionable.

    4. Impersonating All Chicago staff.

    5. Attempting to obtain a password, account information, or other private information about other visitors to the website, or harvesting e-mail addresses or other information.

    6. Posting any unsolicited advertising, promotional materials, or any form of solicitation at the website.

  3.  Limitations of Liability. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL ALL CHICAGO BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITE LINKED TO THE WEBSITE, ANY CONTENT ON THE WEBSITE, OR THE LOSS OF ANY INFORMATION PROVIDED BY YOU IN CONNECTION WITH THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE) BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

8. Additional Information for Donors

  1. Overview. All Chicago is grateful for the generous donations that allow us to continue our valuable work with people experiencing homelessness, and we understand the importance of protecting your personal information. Rest assured that All Chicago has put in place reasonable procedures to secure and safeguard information collected on the website. The third-party provider we use for donations processes credit card information using encrypted websites throughout the entire donation process.

  2. Use of Donor Information. All Chicago uses donor information to notify donors of information, plans, and activities in connection with All Chicago, and to provide donors with the e-newsletter and other All Chicago communications. At All Chicago, we may also publish donor information on our website, in connection with our mailing list, the e-newsletter, and through other channels, unless a donor specifically requests that their information not be used for these purposes. All Chicago’s Annual Report (“Annual Report”) publishes a list of names for all donors giving $100 or more in the applicable fiscal year, however donor contact information is never published or made available. Requests to remain anonymous will be honored, and a donor wishing to remain anonymous or have the use of their information limited to All Chicago’s internal operations should contact All Chicago using the contact information provided in Section 6.

    In addition to the uses specified in Section 4, All Chicago will use contact information of donors to:
    i. inform donors about upcoming fundraising campaigns and other activities of All Chicago;
    ii. maintain internal records; and
    iii. report to relevant U.S. and state agencies (these reports are not for public inspection).

  3. Access to Donor Information. All access to donor financial information is strictly limited to the professional All Chicago staff processing the data and our external payment-processing provider. Online donation transactions are encrypted during transit and are not stored by All Chicago. Payment information is processed directly through Blackbaud.

  4. Published Donor List. The name of donors contributing $100 or more will be published in the Annual Report, which is displayed on the website and distributed via the mailing list. A donor may request to opt-out of being identified in the Annual Report by contacting All Chicago using the contact information in Section 6.

  5. Donor Anonymity and Communication Preferences. Donors contributing online can also choose to donate anonymously and/or share their communication preferences in the comments section provided on the donation portal.

  6. Donor Bill of Rights. All Chicago adheres to the Donor Bill of Rights developed by the Association of Fundraising Professionals, available here.

9. Homeless Management Information System (HMIS)

  1. Continuum of Care. As mandated by the U.S. Department of Housing and Urban Development (“HUD”), Chicago has a Continuum of Care (“CoC”). The CoC is a membership group that strategizes and plans a coordinated, comprehensive approach to providing housing and services for people experiencing homelessness. The CoC has elected All Chicago to serve as lead agency to provide leadership and support to the CoC.

  2. All Chicago’s HMIS Responsibilities. As mandated by HUD, the CoC governs the HMIS, a database used by all CoC-funded agencies to collect data on people experiencing, or at risk of, homelessness and the services they receive. The CoC has elected All Chicago to serve as the lead agency to administer the HMIS. The information collected in the HMIS helps us improve service delivery, better understand homelessness, and evaluate the effectiveness of our services.

  3. Sharing of HMIS Information. Information related to the HMIS may be shared with other agencies and city departments according to the HMIS Privacy Practices.  All Chicago does not publicly share any personally identifiable information about the HMIS participants without their full knowledge and written consent.

  4. HMIS Data Disclaimer. On the website in the CoC section, All Chicago utilizes a third-party platform that allows visitors to compare statistical data provided by individual CoC member organizations. By using this website, you agree and acknowledge that:

    1. All Chicago shall not be liable for damages of any kind arising out of or in connection with your use of such data; and that

    2. All Chicago shall not be responsible for the interpretation of the data or any inferences made in connection with the data by you or any third parties including but not limited to any misleading or inaccurate use or presentation of the data outside of the website.

All Chicago Privacy Policy and Terms of Use