Training & Research

All Chicago’s Online Learning Center provides training, workshops, and technical assistance resources that build capacity within Chicago’s Continuum of Care and homeless services sector. Through this work, we support organizations and community members strengthen skills and knowledge needed to achieve our collective vision of ending and preventing homelessness in Chicago. 

Our Learning Center provides trainings, workshops, and resources in the following core areas: 

  • Chicago CoC Structure: Information about the structures and processes of Chicago’s Continuum of Care, such as the Coordinated Entry System and Implementation Structure 
  • Direct Service and Best Practices: Information that equips direct service staff to provide high-quality services to participants engaged with CoC programs 
  • Program Administration and Compliance: Guidance on regulatory requirements for HUD-funded programs and best practices for program implementation 

If you would like to receive notifications about upcoming live trainings, as well as other available training resources, you can sign up for our monthly training newsletter here. 

Self-paced training courses through All Chicago’s Learning Management System (LMS) 

All Chicago uses an online Learning Management System (LMS) to manage registration for upcoming live trainings and store training materials. The LMS holds more than 100 recorded and self-paced trainings available to CoC community members. These on-demand courses can be used to assist with training new staff, orienting to the Chicago CoC, or advancing knowledge of best practices and program requirements. 

If you are new to All Chicago’s LMS, you can find instructions for creating a new account and navigating the portal at this link.  

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Peer-to-Peer Group 

All Chicago hosts a monthly peer-to-peer group for staff in the Chicago homeless services sector. These meetings are discussion-based and designed to promote an environment of sharing and learning. Peer-to-peer groups offer an opportunity for staff across agencies to share knowledge, skills, experience, and best practices 

Peer-to-peer groups take place on the third Thursday of each month, from 9:30-11am. The meeting topics rotate monthly, based on identified community needs. Past examples of meeting topics include: 

  • Engaging participants in supportive services 
  • Addressing staffing shortages 
  • Using data to assess project performance 

If you would like to receive reminders and updates about upcoming peer-to-peer groups, you can sign up to receive emails at this link. 

Technical Assistance Resource Library 

All Chicago provides technical assistance to agencies within the Chicago Continuum of Care (CoC) to aid learning and help resolve identified needs or issues. The Technical Assistance Resource library can be accessed here.