Coordinated Entry System

If you are in need of immediate shelter please call 3-1-1.

The Coordinated Entry System (CES) connects people who are experiencing homelessness to housing opportunities in Chicago. The CES uses a standardized housing assessment to understand the needs of households and follows a prioritization plan to refer youth, individuals, and families to housing. The assessment is available to all eligible persons regardless of race, color, national origin, religion, sex, age, familial status, disability, actual or perceived sexual orientation, gender identity, or marital status.

Questions? Contact the Coordinated Entry System team at or leave a voicemail at 872.296.5004.

Access Points

Access Points provide Coordinated Entry Assessments and updates on a walk-in basis. Please contact Access Points in advance to confirm hours.