Resources for Coordinated Entry System Housing and Service Providers

If you are in need of emergency shelter please call 3-1-1.

Housing and service providers that support people experiencing homeless can find addition information and resources here. If you have a question about the Coordinated Entry System that is not answered here, please email the Coordinated Entry Team at or leave a voicemail at 872.296.5004.

HOUSING ASSESSMENTS: Anyone sleeping in a shelter, outside, in a vehicle, or any place not meant for human habitation can complete a housing assessment by going to an In Person Access Point or calling the Coordinated Entry Call Center (Monday Friday from 8AM – 4PM) at 312.361.1707. Please note, this may or may not lead to a housing option and does not solve your immediate housing crisis.

How to Help Someone Get Assessed

In Person Access Points

Coordinated Entry Assessment Forms

Steps to Becoming a Skilled Assessor

Privacy Policy and Client Consent Form 

Homelessness Definitions

Requesting Referrals

Match & Rematch Request Forms

Housing Provider Interim Contact Protocols

Notes in HMIS

Housing & Service Provider Workflows

Housing Provider Workflow

Housing System Navigation Workflow 

Housing System Navigation Roles

Chronic Homelessness Verification Packet


Transfer Policy

Transfer Process

Emergency Transfer Plan

Grievance Process

Grievance Form

Additional Resources

Youth & Young Adults (coming soon)

Families with Children

Domestic Violence

Human Trafficking

Resources for People Experiencing Housing Instability

Video: Applying for Housing through the CHA