Resources for Coordinated Entry System Housing and Service Providers

If you are in need of emergency shelter please call 3-1-1.

Housing and service providers that support people experiencing homeless can find addition information and resources here. If you have a question about the Coordinated Entry System that is not answered here, please email the Coordinated Entry Team at or leave a voicemail at 872.296.5004.

HOUSING ASSESSMENTS: Anyone sleeping in a shelter, outside, in a vehicle, or any place not meant for human habitation can complete a housing assessment by going to an In Person Access Point or calling the Coordinated Entry Call Center (Monday Friday from 8AM – 4PM) at 312.361.1707. Please note, this may or may not lead to a housing option and does not solve your immediate housing crisis.

How to Help Someone Get Assessed

In Person Access Points

Coordinated Entry Assessment Forms

Steps to Becoming a Skilled Assessor

Privacy Policy and Client Consent Form 

Homelessness Definitions

Requesting Referrals

Match & Rematch Request Forms

Housing Provider Interim Contact Protocols

Notes in HMIS

Housing & Service Provider Workflows

Housing Provider Workflow

Housing System Navigation Workflow 

Chronic Homelessness Verification Packet


Transfer Policy

Transfer Process

Emergency Transfer Plan

Grievance Process

Grievance Form

Additional Resources

Youth & Young Adults (coming soon)

Families with Children

Domestic Violence

Human Trafficking

Resources for People Experiencing Housing Instability

Video: Applying for Housing through the CHA