If you are in need of immediate shelter please call 3-1-1.
The Coordinated Entry System (CES) connects people who are experiencing homelessness to housing opportunities in Chicago. The CES uses a standardized housing assessment to understand the needs of households and follows a prioritization plan to refer youth, individuals, and families to housing.
Questions? Contact the Coordinated Entry System team at ces@chicagococ.org or leave a voicemail at 872.296.5004.
Access Points
Access Points provide Coordinated Entry Assessments and updates on a walk-in basis. Please contact Access Points in advance to confirm hours. The access point list will be updated in mid-July with new locations.
Phone Access Point: The Coordinated Entry Phone Access Point is run by 211 Metro Chicago. Phone Access Point Hours are as follows:
Phone Access Point Hours:
Monday, Wednesday, Thursday, & Friday: 9:00 AM – 3:00 PM
Tuesdays: 3:00 – 9:00 PM
The Phone Access Point Number: 312.971.4178
| Agency | Address | Phone | Hours |
|---|---|---|---|
| Franciscan Outreach Ask for Franciscan Outreach on the 1st Floor | 10 S. Kedzie Chicago, IL 60612 | 312.746.5642 | Mon – Fri: 9 AM – 4:30 PM |
| Phoenix Foundation | 2456 W. 71st St. Chicago, IL 60629 | 773.457.4429 | Mon – Fri: 8:30 AM – 3:00 PM |
| Featherfist | 2255 E. 75th St. Chicago, IL 60649 | 773.721.7088 ext. 219 | Mon – Fri: 8 AM – 3 PM |
| DFSS North Area Community Service Center | 845 West Wilson Avenue, Chicago, IL 60640 | 312.744.2580 | Thurdays: 10 AM – 2 PM |
| Broadway Youth Center | 1023 W. Irving Park Chicago, IL 60613 | 773.388.1600 | Mon, Tues, Thurs, & Fri: 9 AM – 3 PM Wed: 1 PM – 5 PM |
| Saint Sabina | 1120 W. 79th St., Chicago, IL 60640 | 773.483.4300 | Mon & Wed: 9 AM – 1 PM |
| DFSS North Area Service Center | 845 W. Wilson Ave., Chicago, IL 60640 | 312.744.2580 | Thurs: 10 AM – 2 PM |
| DFSS South Chicago | 8650 S. Commercial Ave, Chicago, IL 60617 | 312.747.0331 | Thurs: 10 AM – 2 PM |
| DFSS Englewood | 1140 W 79th St., Chicago, IL 60620 | 312.747.0200 | Tues: 10 AM – 2 PM |
| King Center | 4314 S. Cottage Grove, Chicago, IL 60653 | 312.747.2300 | Tues: 9 AM – 1 PM |
| Chicago Lights | 126 East Chestnut Street, Chicago, IL 60611 | 312.981.3399 | Friday: 11:30 AM – 3:30 PM |
