If you are in need of immediate shelter please call 3-1-1.
The Coordinated Entry System (CES) connects people who are experiencing homelessness to housing opportunities in Chicago. The CES uses a standardized housing assessment to understand the needs of households and follows a prioritization plan to refer youth, individuals, and families to housing.
Questions? Contact the Coordinated Entry System team at ces@chicagococ.org or leave a voicemail at 872.296.5004.
Access Points
Access Points provide Coordinated Entry Assessments and updates on a walk-in basis. Please contact Access Points in advance to confirm hours.
Phone Access Point: The Coordinated Entry Phone Access Point is run by United Way. Phone Access Point Hours are as follows:
Phone Access Point Hours:
Monday, Wednesday, Thursday, & Friday: 9:00 AM – 3:00 PM
Tuesdays: 3:00 – 9:00 PM
The Phone Access Point Number: 312.971.4178
| Agency | Address | Phone | Hours |
|---|---|---|---|
| North: Nourishing Hope – Sheridan Market | 3945 N. Sheridan Chicago, IL 60613 | 773.550.2972 | 2nd & 4th Mondays: 9 AM – 1 PM Tues – Fri: 9 AM – 1 PM |
| Northwest: Nourishing Hope – El Mercadito | 3533 W. North Ave. Chicago, IL 60613 | 773.550.2972 | 1st & 3rd Mondays: 12 PM – 3 PM |
| West: Franciscan Outreach Ask for Franciscan Outreach on the 1st Floor | 10 S. Kedzie Chicago, IL 60612 | 312.746.5642 | Mon – Fri: 9 AM – 4:30 PM |
| Southwest: Phoenix Foundation | 2456 W. 71st St. Chicago, IL 60629 | 773.457.4429 | Mon – Fri: 8:30 AM – 3:00 PM |
| South: Featherfist | 2255 E. 75th St. Chicago, IL 60649 | 773.721.7088 ext. 219 | Mon – Fri: 8 AM – 3 PM |
| South: Matthew House | 3722 S. Indiana Chicago, IL 60653 | 773.536.6628 | Mon – Fri: 6:30 AM – 11 AM & 1 PM – 4:30 PM |
| Youth 12 – 24 (Minors receive limited services): Broadway Youth Center | 1023 W. Irving Park Chicago, IL 60613 | 773.388.1600 | Mon, Tues, Thurs, & Fri: 9 AM – 3 PM Wed: 1 PM – 5 PM |
