If you are in need of emergency shelter please call 3-1-1.
Housing and service providers that support people experiencing homelessness can find additional information and resources here. If you have a question about the Coordinated Entry System that is not answered here, please email the Coordinated Entry Team at ces@chicagococ.org or leave a voicemail at 872.296.5004.
HOUSING ASSESSMENTS: Anyone sleeping in a shelter, outside, in a vehicle, or any place not meant for human habitation can complete a housing assessment by going to an In Person Access Point or calling the Phone Access Point at 312.971.4178. Please note that this may or may not lead to a housing option and does not solve your immediate housing crisis.
How to Help Someone Get Assessed
Resources on the following topics are available upon request. Please email the Coordinated Entry Team at ces@chicagococ.org or leave a voicemail at 872.296.5004.
In-Person Access Points
Coordinated Entry Assessment Forms
Steps to Becoming a Housing Resource Specialist
Privacy Policy and Client Consent Form
Homelessness Definitions
Requesting Referrals
Resources on the following topics are available upon request. Please email the Coordinated Entry Team at ces@chicagococ.org or leave a voicemail at 872.296.5004.
Match & Rematch Request Form
Housing Provider Interim Contact Protocols
Notes in HMIS
Housing & Service Provider Workflows
Resources on the following topics are available upon request. Please email the Coordinated Entry Team at ces@chicagococ.org or leave a voicemail at 872.296.5004.
Housing Provider Workflow
Housing System Navigation Workflow
Housing and Service Provider Roles
CES System Integrations Teams (SIT) – Overview
Transfers
Resources on the following topics are available upon request. Please email the Coordinated Entry Team at ces@chicagococ.org or leave a voicemail at 872.296.5004.
Transfer Policy
Transfer Process
Emergency Transfer Plan
Grievance Process
Resources on the following topics are available upon request. Please email the Coordinated Entry Team at ces@chicagococ.org or leave a voicemail at 872.296.5004.
Chicago CES Grievance Policy & Process Fillable PDF (English)
Chicago CES Grievance Policy & Process Fillable PDF (Spanish)
Additional Resources
Resources on the following topics are available upon request. Please email the Coordinated Entry Team at ces@chicagococ.org or leave a voicemail at 872.296.5004.
Resources for People Experiencing Housing Instability – English | Spanish
Families with Children
Domestic Violence
Human Trafficking
Sexual Assault
Youth & Young Adults
Video: Applying for Housing through the CHA
More Information about CHA Housing
