If you are in need of emergency shelter, please call 3-1-1 or the Illinois Domestic Violence Hotline at 877.863.6338 or 877.863.6339 TTY.
If you have a question about the Coordinated Entry System that is not answered here, please email the Coordinated Entry Team at ces@chicagococ.org or leave a voicemail at 872.296.5004.
HOUSING ASSESSMENTS: Anyone who is in need of housing because they are fleeing or attempting to flee domestic violence, human trafficking, stalking, or sexual assault can complete a housing assessment by calling the Illinois Domestic Violence Hotline 877.863.6338 (or 877.863.6339 TTY) and ask for a “Coordinated Entry Assessment”. Please note that this may or may not lead to a housing option and does not solve your immediate housing crisis.
Emergency Transfer Plan
Resources for GBV Service Providers
Training for Referring Providers
Release of Information Form – English | Spanish
CES GBV Pathway Access Plan for Survivors
Timeliness Standards & iCarol Guidelines
Assessment Form & Prioritization Plan
Resources for Survivors
GBV CES Brochure – English | Spanish
Assessment Form & Prioritization Plan
Chicago CES Grievance Policy & Process Fillable PDF (English)
Chicago CES Grievance Policy & Process Fillable PDF (Spanish)
Additional Resources
Resources for People Experiencing Housing Instability – English | Spanish
Families with Children
Domestic Violence
Human Trafficking
Sexual Assault
Youth & Young Adults
Immigrant & New Arrivals
Video: Applying for Housing through the CHA
CHA Flyer: How to Apply for Public Housing & Project-Based Voucher Program – English | Spanish
Additional Resources
Resources for People Experiencing Housing Instability – English | Spanish
Families with Children
Domestic Violence
Human Trafficking
Sexual Assault
Youth & Young Adults
Immigrant & New Arrivals
Video: Applying for Housing through the CHA
CHA Flyer: How to Apply for Public Housing & Project-Based Voucher Program – English | Spanish