Coordinated Entry

The Coordinated Entry Line of Work serves to connect people facing homelessness to housing in an accessible, equitable, and transparent manner. Coordinated Entry (CE) is the first point of contact for those entering the system. CE fosters collaboration between partners in the Chicago Continuum of Care as they work to improve access and outcomes for people without permanent housing.

The Coordinated Entry System (CES) aims to provide comprehensive services, eliminating the need to go from agency to agency and simplifying the path to housing. The CES achieves this by building access to income and maintaining an inventory of available beds and units.

Contact Stephanie Sideman or Bridget Doveatt with questions.


Stay informed on what’s happening with the lines of work


Committees and Workgroups

Coordinated Entry Leadership Team

The CE Leadership Team was created to offer oversight and guidance by giving input and direction the CES. The Leadership Team finds solutions to improve the overall Coordinated Entry System. 

Who Should Join: Leaders throughout the system and those who can represent other key activities of the Chicago Continuum of Care.
Meeting Details: Monthly

 

Coordinated Entry Acuity Workgroup

The CE Acuity Workgroup recommends next steps regarding replacing the current acuity score – the Vulnerability Index – within the Coordinated Entry System Prioritization. 
Who Should Join: Housing, Outreach, and Healthcare providers and those with with lived experience who are interested in improving the intake process and CES.
Meeting Details: The group meets as needed. Please contact Ben Darby for more information on the CE Acuity Workgroup.

Coordinated Entry Transfer Workgroup

As a last resort, providers may request a transfer for a household. The CE Transfer Workgroup was formed to address challenges with the CE transfer process. The workgroup creates a prioritization practice, reviews transfer data, and suggests recommendations for ongoing system improvements.

Who Should Join: Housing, Outreach, and Healthcare providers throughout the system and those who can represent other key activities of the Chicago Continuum of Care.
Meeting Details: The group meets as needed. Please reach out to Bridget Doveatt for more information on the CE Transfer Workgroup.

 

Coordinated Entry Domestic Violence & Human Trafficking Workgroup

The CE Domestic Violence (DV) & Human Trafficking (HT) Workgroup guides the planning and implementation of a parallel Coordinated Entry System for people impacted by domestic violence and/or human trafficking. This system does not utilize the Homeless Management Information System (HMIS) to protect the confidentiality of this sensitive population.
Who Should Join: Providers working with people impacted by DV/HT, those with lived experience of either DV and/or HT, and staff with policy or program experience in this field.
Meeting Details: The group meets as needed. Please reach out to Ronti Ghosh for more information on the CE DV/HT Workgroup.

Coordinated Entry Rapid Rehousing Provider Workgroup

The CE Rapid Rehousing (RRH) Provider Workgroup works to find solutions to the challenges that impact RRH programs. This solution-focused workgroup will standardize and streamline RRH processes within the Coordinated Entry System.  by crafting and testing strategies related to Coordinated Entry.
Who Should Join: Current RRH staff or those who can affect policy changes.
Meeting details: The group meets as needed. Please reach out to Bridget Doveatt for more information on the CE RRH Provider Workgroup.

 

Coordinated Entry Permanent Supportive Housing Provider Workgroup

The CE Permanent Supportive Housing (PSH) Provider workgroup works to find solutions to the challenges that impact permanent supportive housing programs by standardizing and streamlining the PSH processes. This group tests strategies to improve Coordinated Entry related processes such as cross-sector collaboration, addressing chronic homelessness, and discharge planning from emergency systems of care.
Who Should Join: Current PSH staff or those who can affect policy changes.
Meeting details: The group meets as needed. Please reach out to Bridget Doveatt for more information on the CE RRH Provider Workgroup.

 

Coordinated Entry Family Workgroup

The CE Family Workgroup finds solutions to challenges impacting families within the CES.  This group supports families with children as they move from assessment to matching to housing placement. The CE Family Workgroup also recommends full scale implementation of best practices for families to the CE Leadership Team.
Who Should Join: Funders, key partners with a focus on family services, providers with experience serving families, those who can make decisions related to policy changes, or people with lived experience in a household facing homelessness with children.
Meeting details: The group meets as needed. Please reach out to Bridget Doveatt for more information on the CE RRH Provider Workgroup.

 

Coordinated Entry Assessment and Refinement Workgroup

This group was established to manage and improve practices of the Coordinated Entry System. Skilled assessors, housing providers, and people of lived experience of the Chicago Coordinated Entry System are invited to share their experiences, thoughts, and guidance to improve the system for people currently facing homelessness.
Who Should Join: CoC Members with some experience with CE who are interesting in improving the Coordinated Entry System.
Meeting details: The group meets as needed. Please reach out to Bridget Doveatt for more information on the CE RRH Provider Workgroup.

Resources

2019 Coordinated Entry Self-Assessment Tool and Self-Selection Form

This self-assessment tool allows projects to evaluate their use of the Coordinated Entry System. All Chicago will use this information to generate an individualized technical assistance (TA) plan as a resource for the project. This TA plan can include referrals to workshop or training opportunities, sample tools or templates, HMIS guidance, and referrals to articles and outside experts.

To maintain accountability, the Chicago Coordinated Entry System (CES) aims to: