Coordinated Entry

What is Coordinated Entry?

Chicago’s Coordinated Entry System serves as a front door to connect people facing homelessness to housing and supports in an accessible, equitable, transparent manner. This system allows all partners in the Chicago Continuum of Care to collaborate to improve access and outcomes for people without permanent housing while delivering trauma informed services.

The Coordinated Entry System (CES) line of work focuses on building out a fully functioning CES and closing all side doors to permanent housing interventions. Activities include refining all four components of CES, building access to income, building real-time bed/unit inventory in HMIS, and negotiating how other systems use CES.

Contact Stephanie Sideman or Bridget Doveatt with questions about this line of work.


Stay informed on what’s happening with the lines of work


Committees and Workgroups

Coordinated Entry Leadership Team

The Chicago CE Leadership Team was created to offer oversight and guidance by giving input and direction to shape the CE vision while finding solutions to improve the overall system. This group meets monthly as a team while smaller groups may meet more often as needed. The team is comprised of leaders from across the system giving representation to the key activities accomplished through the Continuum of Care.

Coordinated Entry Acuity Workgroup

The CE Acuity Workgroup recommends next steps regarding replacing the current acuity score – the Vulnerability Index – within the Coordinated Entry System’s prioritization (the VI is currently the third tie-breaker).
Meeting Expertise: This is a group consisting of housing, outreach, and healthcare providers as well as folks with lived experience.
Meeting Details: The group will meet between 3-5 times during the first half of 2020. Please contact Ben Darby at BDarby@housingforhealth.org to be added to this group.

Coordinated Entry Transfer Workgroup

As a last resort, providers may request a transfer for a household in a project who need a different project for a variety of reasons. This workgroup was formed to address challenges with the CE transfer process, create a prioritization practice, review transfer data and suggest recommendations for ongoing improvements.
Meeting Details: Please reach out to Bridget Doveatt at bdoveatt@allchicago.org to be added to this group.

 

Coordinated Entry Domestic Violence/Human Trafficking Workgroup

This team guides the planning and implementation of building a parallel Coordinated Entry System for people impacted by domestic violence and/or human trafficking. This system does not involve using the Homeless Management Information System (HMIS). Areas of focus include access, assessment, and assignment.
Expertise needed: Providers working with people impacted by DV/HT, people with lived experience of either DV and/or HT, staff with policy or program experience in this field, system facilitators and funders.
Meeting Details: Doodle polls are used to find times to bring the workgroup together. Please email Bridget Doveatt to be added to the group.

Coordinated Entry Rapid Re-housing Provider Workgroup

The CE Rapid Rehousing (RRH) Provider workgroup will meet as needed to find solutions to challenges impacting Rapid Re-housing programs with any type of funding, including Continuum of Care, Emergency Solutions Grant, and Supportive Services for Veteran Families. This solution-focused workgroup will work to standardize and streamline RRH processes by crafting and testing strategies related to Coordinated Entry. Topics may include prioritization and matching, connecting participants with RRH programs, supporting RRH participants working to improve their income, and more. 
Expertise needed: Workgroup members should be current RRH staff with either direct line experience or managers who can make project policy changes.
Meeting details: This group does not have an ongoing meeting time since this workgroup will meet to solve specific challenges when necessary. If you’re interested, contact Bridget Doveatt to be notified when this group meets. 

 

Coordinated Entry Permanent Supportive Housing Provider Workgroup

The CE Permanent Supportive Housing (PSH) Provider workgroup will meet as needed to find solutions to challenges impacting permanent supportive housing programs with any type of rental funding, including HUD, Low Income Housing Trust Fund, Chicago Housing Authority, Housing for Persons with AIDS (HOPWA), and any type of service funding to provide ongoing voluntary support. Participants will work to standardize and streamline PSH processes. The workgroup may be asked to test strategies to improve Coordinated Entry related processes. Topics may relate to matching people facing chronic homelessness, cross-sector collaboration, including discharge planning from emergency systems of care into permanent supportive housing, transferring from one supportive housing program to another, and other topics.
Expertise needed: Workgroup members should be current PSH staff with either direct line experience or managers who can make project policy changes.
Meeting details: This group does not have an ongoing meeting time since this workgroup will meet to solve specific challenges when necessary. If you’re interested, contact Bridget Doveatt to be notified when this group meets.

 

Coordinated Entry Family Workgroup

The CE Family workgroup will meet as needed to find solutions to Coordinated Entry challenges impacting families with children from assessment to matching to housing placement. This group will test solutions and recommend full scale implementation of best practices to the CE Leadership Team.
Expertise needed: Workgroup members should either be funders, key partners in ending homelessness for families, services, shelter and housing providers with direct line experience, supervisors, or managers who can make decisions related to testing practices, or people with lived experience as the head of a household with children who have faced homelessness.
Meeting details: This group does not have an ongoing meeting time since this workgroup will meet to solve specific challenges when necessary. If you’re interested, contact Bridget Doveatt to be notified when this group meets.

 

Coordinated Entry Assessment and Refinement Workgroup

Skilled assessors, housing providers, and people of lived experience of the Chicago Coordinated Entry System are invited to share your experiences, thoughts, and guidance as we work to improve the system for people currently facing homelessness.
Expertise needed: Workgroup members should have some experience with the Coordinated Entry System such as having completed a housing assessment, visited a CE Access Point, and/or worked with a housing provider who contacted you after you were matched to the housing program through Coordinated Entry.
Meeting details: This group does not have an ongoing meeting time since this workgroup will meet to solve specific challenges when necessary. If you’re interested, contact Bridget Doveatt to be notified when this group meets.

Resources

2019 Coordinated Entry Self-Assessment Tool and Self-Selection Form

The intent of this self-assessment is for the project to honestly evaluate the current state of their use of Coordinated Entry. All Chicago will use this information to generate an individualized technical assistance (TA) plan that will be an effective resource for the project. Possible types of technical assistance that could be included in the plan include referrals to workshop or training opportunities, sample tools or templates, HMIS guidance, and referrals to articles and outside experts. Each project that receives TA will complete one survey.

The accountability goals of the Chicago Coordinated Entry System (CES) are to: