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Standards and Monitoring

Standards and Monitoring

CoC Program Standards

In February 2020, the CoC's System Performance, Data and Research Line of Work will bring a recommendation to update the Program Models Chart to the CoC Board of Director for review and approval. The Program Models Chart workgroup has developed an update to the Programs Model Chart and Overview of Changes for community review and feedback. Both documents are available on the All Chicago website. The Program Model updates cover these three models:

  • Shelter
  • Youth Rapid Re-housing 
  • Joint Component Transitional Housing - Permanent Housing Rapid Re-housing

Community members are encouraged to read all documents and provide feedback at one of the sessions below or through the Program Model Chart Feedback form by Friday, February 14, 2020. Should you have any questions, please contact Karen Kowal.

  • System Performance and Evaluation Committee
    Friday, February 7th at All Chicago

  • HUD Quarterly Meeting for CoC Funded Partners
    Wednesday, February 12th at All Chicago

Documents for review

Approved Standards and Documents

CoC Program Monitoring

The goals of Chicago Continuum of Care Program Monitoring are to:

  • Proactively assist projects with efforts to comply with Department of Housing and Urban Development (HUD) regulations.  Although CoC program monitoring does not exhaustively address all HUD program requirements, this process addresses areas that HUD prioritizes.
  • Provide guidance and technical assistance (TA) opportunities to CoC-Funded projects.
  • Address and help resolve performance concerns related to policies, procedures, and outcomes.
  • Ensure there is consistency in how agencies/projects implement their CoC-Funded programs.

In 2020, All Chicago is expanding the number of HUD CoC-funded agencies/projects that are monitored while reducing the size and complexity of the tools used. All Chicago is monitoring a minimum of 15 agencies in 2020. Every HUD CoC-funded project within these selected agencies will be monitored. All Chicago will use a Targeted Client File Review Tool which will consist of 3 topics (homeless & chronic homeless documentation, individual service plans, and exits). The topics are chosen due to regulatory compliance and strategies for ending homelessness. An area of review on HMIS data entry will also be evaluated as capacity allows. All Chicago will continue to use the On-Site Client File Review Tool that was developed in 2018 and refined in 2019, but this tool has been renamed as the "Comprehensive Client File Review Tool." All Chicago will use this tool to further evaluate and provide TA to projects that are an identified as needing to offer further support.

HUD CoC-Funded projects that would like to be considered for monitoring should complete the monitoring self-selection form to request monitoring and technical assistance.

2020 CoC Program Monitoring Policies and Tools 

2019 CoC Program Monitoring Policies and Tools

The following documents are in PDF format. Selected agencies will receive SurveyGizmo submissions links via email.

Technical Assistance (TA) Resources

The following technical assistance resources have been developed by All Chicago for agencies receiving CoC Program Monitoring.  All Chicago will continue to post new resources here as they are developed. Agencies that are not selected for monitoring are also encouraged to review and utilize the resources. 

Financial Monitoring

The following policies and tools will be used by All Chicago to conduct financial monitoring in 2019. In 2019, All Chicago will provide HUD CoC-Funded partners with monitoring, training and technical assistance related to financial policies and procedures.

If you have any questions about financial monitoring, please contact Steve Gaydos at

2019 CoC Financial Monitoring Policies and Tools

2018 CoC Financial Monitoring Policies and Tools