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System Performance, Data, and Research

System Performance, Data, and Research

This line of work will develop and execute on strategies to monitor system and service performance to drive data driven decision making and foster transparency. 2018 activities include refining the program models chart, building performance dashboards, refining the NOFA evaluation tool and performance monitoring protocols, building a multi-system database, and the Point-in-Time Count.

Contact Karen Kowal with questions about this line of work.

Action Plans

October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018

Workgroups and Committees

System Performance and Evaluation Committee (SPEC)
Improve and refine the Program Models Chart, the NOFA Evaluation Tool, and performance monitoring protocols
Expertise needed: Participants may be involved in policy work at their agency, complete the ranking instrument, or have experience using data/reporting to drive their program offerings or set goals. Someone with an interest in system performance and improvement of systems & projects, as well as developing and implementing tools that enhance project performance and shape the local evaluation tool, would be a good fit. 
Meeting details: Contact kkowal@allchicago.org for more information.

Program Models Chart Workgroup
This sub-group of SPEC will improve and refine the Program Models Chart. 
Meeting details: Contact Karen Kowal at kkowal@allchicago.org for more information.

Intervention Efficacy Workgroup
This group will be involved in QI/QM work or program evaluation. Participants should have an understanding of HUD regulations and documentation, system performance, and Chicago CoC program models. 
Expertise needed: Should have experience with monitoring and compliance reviews or site visits.  
Meeting details: This group will start to meet in mid-summer 2018. Contact Karen Kowal for more information.

PIT Subcommittee
With DFSS and the collaborative applicant, plan and implement a Point-in-Time Street count in accordance with HUD requirements.
Expertise needed: Participants should have some outreach experience.
Meeting details: Contact Elizabeth Perez for more information.

Evaluation Tool Subcommittee
This group develops and refines the annual local evaluation instrument.
Expertise needed: Participants may be involved in policy work at their agency, complete the ranking instrument, or have experience using data/reporting to drive their program offerings or set goals. Someone with an interest in system performance and improvement of systems & projects, as well as developing and implementing tools that enhance project performance and shape the local evaluation tool, would be a good fit. 
Meeting details: Contact kkowal@allchicago.org for more information about this group.

Peer to Peer Provider Workgroup
This workgroup will develop an independent structure to improve and expand upon peer support activities, such as peer interviews and technical assistance, that were previously conducted as components of the site visit process.  Questions the workgroup will consider include: What type of peer to peer provider support is needed?  What types of support activities would people be likely to engage in?  What resources already exist?  The goal is to develop and implement activities that will enable staff across different agencies to share their strengths and help one another address their challenges.   
Expertise needed: Individuals who have participated in peer interviews in previous years, either as the interviewer or the interviewee, are encouraged to join and share their perspective.  However, past participation is not a requirement.  Any individual interested in helping to develop the provider support structure is welcome. 
Meeting details: Contact Jennifer Fabbrini for more information about this group. The first meeting will be held in July 2018. Email Jennifer at jfabbrini@allchicago.org for more information.

Program Monitoring Workgroup
This is a time-limited working group focused on providing feedback on a new framework for program monitoring. As part of the CoC Program regulations, HUD requires all CoCs to monitor the performance of their system. All Chicago is funded and required to perform monitoring efforts on behalf of the CoC.Through this working group, All Chicago is looking for provider input and guidance regarding the monitoring plan that will be used moving forward. This plan will involve enhancing and re-envisioning former site visit and monitoring processes. If interested in participating, please contact Jennifer Fabbrini at JFabbrini@allchicago.org.