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System Performance, Data, and Research

System Performance, Data, and Research

This line of work will develop and execute on strategies to monitor system and service performance to drive data driven decision making and foster transparency. Activities include refining the program models chart, building performance dashboards, refining the NOFA evaluation tool and performance monitoring protocols, building a multi-system database, and the Point-in-Time Count.

Contact Karen Kowal or Doug Nichols with questions about this line of work.

Action Plans

September 2019
August 2019
May 2019
March/April 2019
November 2018
October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018

Attendance Tracker

Please note: We have temporarily removed these from the website due to privacy issues. Should you have immediate questions, please contact Adina Young, Communications Manager. 

Workgroups and Committees

System Performance and Evaluation Committee (SPEC)
Improve and refine the Program Models Chart, the NOFA Evaluation Tool, and performance monitoring protocols
Expertise needed: Participants may be involved in policy work at their agency, complete the ranking instrument, or have experience using data/reporting to drive their program offerings or set goals. Someone with an interest in system performance and improvement of systems & projects, as well as developing and implementing tools that enhance project performance and shape the local evaluation tool, would be a good fit. 
Meeting details: The group meetings occur on the First Friday of every month, 10am-noon at rotating locations. Contact Karen Kowal for more information.

Evaluation Tool Subcommittee
This group develops and refines the annual local evaluation instrument.
Expertise needed: Participants may be involved in policy work at their agency, complete the ranking instrument, or have experience using data/reporting to drive their program offerings or set goals. Someone with an interest in system performance and improvement of systems & projects, as well as developing and implementing tools that enhance project performance and shape the local evaluation tool, would be a good fit. 
Meeting details: The group meetings occur the second or third Wednesday of the month, as needed, from 10:00-11:30am at rotating locations. Contact Karen Kowal for more information.

Peer to Peer Provider Workgroup
This workgroup is developing an independent structure to improve and expand upon peer support activities, such as peer interviews and technical assistance, that were previously conducted as components of the site visit process. Questions the workgroup will consider include: What type of peer to peer provider support is needed?  What types of support activities would people be likely to engage in? What resources already exist? The goal is to develop and implement activities that will enable staff across different agencies to share their strengths and help one another address their challenges.   
Expertise needed: Individuals who have participated in peer interviews in previous years, either as the interviewer or the interviewee, are encouraged to join and share their perspective. However, past participation is not a requirement. Any individual interested in helping to develop the provider support structure is welcome. 
Meeting details: The group meetings occur the third Thursday of every month (9:30am-11am) at the ReVive Center at 1668 Ogden Ave. Contact Jennifer Fabbrini for more information. 

Program Monitoring Workgroup
This is a time-limited working group focused on providing feedback on the Continuum of Care's program monitoring process. As part of the CoC Program regulations, HUD requires all CoCs to monitor the performance of their system. All Chicago is funded and required to perform monitoring efforts on behalf of the CoC.Through this working group, All Chicago is looking for provider input and guidance regarding the monitoring plan that will be used moving forward. This plan will involve enhancing and re-envisioning former site visit and monitoring processes. Expertise needed: Individuals interested in evaluating monitoring tools and policies and contributing to the development of the CoC monitoring process. Meeting details: This group meets as needed. If interested in participating, please contact Jennifer Fabbrini